Honestly, I'm tearing my hair out. Short of a clean Windows 10 install I don't know what else to do. Any ideas? I spoke with Apple Support. The iPod Classic is no longer supported by the software, period. Backwards compatibility is not considered and old versions of iTunes are not provided by Apple. In fact, the support personnel are forbidden to provide an older version.
They suggest buying a new iPod. The older iPods are no longer supported by the new iTunes To get the older versions of iTunes, search in Google. I had this problem and tried everything from all kinds of forums and posts. I feel your pain! However, my iPhone 8 is working perfectly. Like you, I have followed all the suggestions I can find on the web, including restoring my PC from a month ago and then installing an older version of iTunes with no luck.
When I go through Device Manager to update the driver under Portable Devices to install the same driver as the iPhone is using, it tells me that it is not a valid driver for that hardware. So Windows PnP does not recognize it as a iPod, which is a software issue? So why didn't the recovery work? I have run all sorts of diagnostics on the iPod with no issues. I have reached the stage where it realizes that it is corrupt, and even tells me to restore it using iTunes, but if Windows doesn't recognize it I have noticed that Windows hangs when it is attached, and I have had timeouts on the driver install.
I'm planning to go into my local Apple store next week, but I wonder if even their Geniuses understand Windows drivers and PnP. I also plan to hammer it this weekend, since it should be a user solution. I will post any updates. So these must not match! Going to look at resertting the iPod a few more times. However, I went to my local Apple store on the way home.
They attached to one of their laptop and iTunes recognized it almost immediately as needing recovery. When it was done, I connected it to my tablet, where iTunes recognized it as an Apple formatted iPod and allowed me to reformat and populate.
The problem appeared to be corrupted firmware returning a string to PnP that was not recognized. You need to connect it to a Mac, and good luck! Product Tour. Previous Next. Compare Jam. All JAM for iPhone and Mac. Features PureDIGITAL instrument connection delivers pristine sound quality Designed for electric guitar and bass No confusing setup, you can start recording in minutes Control knob allows easy input level adjustment Multicolor LED for status indication and input level monitoring Studio quality instrument preamp with up to 40dB of gain High quality locking output connects directly to iPad and iPhone or USB port on a Mac In the box JAM 0.
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