Go to Manage Add-ons. Disable Shockwave Flash Object. We have a reported issue were several customers are experiencing the same issue which you are facing. Our support team is aware of this and working on high priority to resolve it at the earliest.
Once it is fixed, you will be notified by our support team. However, try few work around steps provided in this link to fix the issue:. My realplayer only downloads in mp4 format instead of the FLV.
How do we get back the older version so we can see what we have downloaded. Can you help with the sound part. What is the format of the downloaded video? Do you get any error message while playing the video in RealPlayer? Does it happen to all the videos? Thank You!
Real Player Team. It does seem the problem is with the Flashplayer. I followed the workaround below. Downloaded a video and walla! It works. Here is the work around from the link. Good luck people. The following steps should work for customers who are on Windows 7 or 8 and are using Internet Explorer version 9 or higher to download videos.
Click the Tools gear icon at the top right of the browser and select Manage Add-ons. Close the Manage Add-ons window. Try downloading a video. It should successfully download and play in RealPlayer. Gomplayer, shows only video but no audio. Some of you suggested a way round which does not work for me Windows 7. Seems RP 16 is the worst among the competitors. Our team is working hard to research a fix for this. Since the last 1 month whenever I try to download some video from you tube via Download this video option Realplayer automatically downloads as MP4 file.
I am unable to play this. There is no audio or video. Quick time also cannot play this Tried all the suggestions given on the Real Player website, but still the problem exists.
I posted this issue earlier, but did not get response. I get a general error message. I have windows 7 and explorer 8 and quick time installed. I think your customers have been incredibly patient! Can you please provide us with a estimated time when this major problem will be solved?
However, try few workaround steps provided in this link to fix the issue:. Please be informed that we have already tested the workaround steps with few customers and it worked on their computers. Once it is resolved you will be notified by our support team. I paid for the upgrade to Real Player and regret it.
I cannot get it to work. Texas time of — PST gone! Looked all over internet, check accelerators — a-ok, still not working. Looking for something else. Worked with computers for MANY years, and they are piss poor. However, when I downloaded the same videos using a different downloader, they work and can be played just fine. Even RealPlayer can play it if I chose to open the video with it. I am using RealPlayer 16 on my laptop with Windows 7.
This is due to changes made at YouTube and we are working with them to resolve the issue. Meantime, you can try the temporary solution provided in this link if you are using Internet Explorer :. Please think again.
I regularly download clips from BoardGameGeek, they used to download as flvs, now they download as MP4s but the catch is that no player can play them. This is therefore a RealPlayer problem. In despair at how long this is taking to put right, I uninstalled Realplayer 16 and reinstalled Realplayer 15 but guess what….. Great job — we are all locked into 16 when 15 worked perfectly well.
Heads should be rolling at Realplayer…….. MP4 videos from youtube. Looking for some help please. Problems with. MP4 files downloaded from Youtube. Download button shows on Youtube and seems to work. You can see the download progress. Problem occurs when trying to play the downloaded videos and all problems are with the.
MP4 file format. No problem with. FLV files. Read thru this comment section and also read thru the temporary solution. Have included examples below to hopefully assist whichever entity might be having the problem RealPlayer, Youtube, FlashPlayer or Quicktime.
It is as current as your last automatic update. Playing in RealPlayer: Some. MP4 downloads from Youtube will not display. Playing In Quicktime: Some. MP4 downloads from Youtube have no videoor sound just black screen even though counter continues to increase and play position bar advances. In Windows Explorer if double click on file: Some.
Realplayer Team I downloaded different mp4 videos on YouTube. This is due to changes made at YouTube and we are working with them to resolve this issue. Meantime, you can try the temporary solution provided in this link:. Sorry, Internet Explorer 10 is not compatible for RealPlayer We are aware of the download issue, our support team is working on high priority to resolve it at the earliest.
Thank you for your patience. But let me try and atleast fail, because the current default solution you keep going is failing anyway. Humor me please, just let me and these people try it.
Please be informed that this issue is due to changes made at YouTube and we are working with them to resolve the issue. Oh, and the workaround at your page below, seems impossible. I have a real plus 16, but it cannot play mp4 files and also cannot convert them to other formats. Please show me a solution. I tried the solution anyway, but it did not work on my system. Any idea when a resolution will be available? Our Technical team is actively working on this issue.
When we have an update on the status of this issue, we will let you know and provide any instructions that may be necessary. Some sites have introduced a new streaming standard and we are working on an update to RealPlayer that will allow for this new format. When we have an update on the status of this issue, we will send you an email to let you know, and to provide any instructions that may be necessary.
If you have additional questions, please send an email to help real. In the meantime, you can try the temporary solution provided in this link if you are using Internet Explorer :. Let me inform you, YouTube and other sites have introduced a new streaming standard and we are working on an update to RealPlayer that will allow for this new format. YouTube and other sites have introduced a new streaming standard. We are working on an update to RealPlayer that will allow for this new format. Some sites have introduced a new streaming standard and our technical team is actively working on an update to RealPlayer that will allow for this new format.
We will keep you posted if there is any update. You upgrade and then you find that you no longer have download and record I think and then one day you find out that you no longer have the download feature over your video that you are trying to download.
Then you have to go through all the trouble to find out what is wrong when Real Player advertises just download basic real player and you will be able to play MPEG 4 and all different formats. Just click on download and instant play.
Nothing is simple anymore…………. When you buy a computer to take to work just you can play you tube music videos and find out that you can no longer do this it makes your blood boil. So we will all hang in there while we are all bitting my lips waiting to see if Real Player finally fixes its problem with being able to play MPEG4 videos in Real Player and that is only if you can download them.
I guess we will ahve to delete all the videos we have downloaded already and start all over again when what ever it is that is wrong is fixed. I am no computer genius and I can barely keep up with Iphone. I just felt I had to express my thoughts today. Thanks and everyone have a great day! Please be informed that YouTube and other sites have introduced a new streaming standard.
We are working on an update to RealPlayer that will allow for this new format and expect to release a fix in mid-August. Well its past the mid August mark. Where is the update. How much loanger will it take? Why did you delete my question? You told use you would by mid August. Someone else said its been going on from April? I am sorry for the inconvenience. Let me inform you that, YouTube and other sites have introduced a new streaming standard. Essentially, the files that are being downloaded are not actually MP4s but a new streaming format that is being misidentified as MP4.
We expect to release a fix with the next RealPlayer 16 build in late-August. Open RealPlayer. Plug-ins will install automatically. After that try to download any video and play it using RealPlayer. If the issue still persists, let us know.
Hi Scott and everyone else that is still frustrated about Real Player and not being able to find download button and then if you go through Real Player and file to find new browser you will most certainly be able to download but then it will not play.
Here is what I have found and do not understand. At home I have Windows 7 — Latest downloads available — I am able to download you tube videos from home and they will play but cannot download at work. This is very disturbing since you pay for the service. I too have been patiently waiting for this fix. With the new album, you can meet BTS who are not just young boys anymore but gradully growing.
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